Disclaimer

Policy on Shop Wear for Hardgoods

Purpose:
To ensure transparency and manage customer expectations regarding the condition of hardgoods in the store, we acknowledge that items may develop "shop wear" from being on display, handled by customers, or tried on.

Scope:
This policy applies to all hardgoods displayed or sold in our store, including but not limited to equipment, bicycles, sporting gear, and accessories.

Policy Details:

1. Definition of Shop Wear:
   "Shop wear" refers to any minor cosmetic wear and tear that may occur as a result of an item being on display or being handled by customers. This can include, but is not limited to, minor scratches, scuffs, or slight signs of use, such as the adjustment of straps, tags being removed for trial, or slight dirt accumulation.

2. Condition of Shop Wear Items:
   While these items may show minor cosmetic imperfections, all hardgoods are thoroughly inspected for functionality and safety. Items will be sold only if they are fully operational and meet safety standards.

3. Discounts for Shop Wear:
   Items with visible shop wear may be priced lower than brand-new, unused items, reflecting the minor cosmetic imperfections. Discounts will be determined based on the extent of wear and are subject to the discretion of store management.

Conclusion:
We are committed to providing high-quality products at fair prices. While some hardgoods may show signs of shop wear due to their time on the sales floor or customer trials, we ensure that these items meet all performance standards and offer them at a reduced price when applicable.

This policy ensures transparency, setting clear expectations while maintaining the integrity of the products sold.

A Note Regarding eCommerce
Please be patient as we transition to an eCommerce platform. There may be kinks that we are still trying to iron out. If you come across an issue, please contact us and let us know.